Frequently Asked Questions

Q: Are your fragrances 100% original?

A: Yes. All fragrances sold by Bottled Bliss are sourced from authorised distributors and are 100% authentic. We do not deal in counterfeits or imitations under any circumstance.

Q: Are these inspired fragrances or original branded perfumes?

A: We stock original branded perfumes. Some of our in-house blends are inspired by iconic luxury scents — these are clearly marked and are original formulations, not copies or counterfeits.

Q: How long does the fragrance last?

A: Our Eau de Parfum formulations are typically long-lasting. However, longevity depends on individual skin type, body chemistry, climate, and application method and cannot be guaranteed. We recommend applying to pulse points for best results.

Q: Can I test a fragrance before buying?

A: Yes! We offer in-store testing at our Vivek Vihar, Delhi outlet. For online purchases, we offer decants and samples on select fragrances.

Q: How do I place an order?

A: Visit thebottledbliss.com, browse our collection, add items to your cart, and proceed to checkout. We accept UPI, cards, net banking, and popular wallets.

Q: Can I modify or cancel my order after placing it?

A: Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters processing and cannot be changed. Please contact us immediately at contact@thebottledbliss.com.

Q: Is it safe to pay online on your website?

A: Yes. Our payment gateway uses 256-bit SSL encryption. We never store your payment details on our servers.

Q: How long does delivery take?

A: Standard delivery takes 3–5 business days. Orders are processed within 1–2 business days.

Q: Do you offer free shipping?

A: Yes. Free standard shipping is available on all orders above ₹999.

Q: Do you ship internationally?

A: We currently ship across India only. International shipping is in the works — subscribe to our newsletter to be notified when it launches.

Q: What is your return policy?

A: We accept returns within 7 days of delivery for damaged, defective, or incorrect products. Items must be unused and in original sealed condition. Please email contact@thebottledbliss.com to initiate a return.

Q: How long does a refund take?

A: Refunds are processed within 5–7 business days of receiving the returned product.

Q: Can I exchange a fragrance for a different one?

A: Yes, exchanges are available for unused, sealed products within the 7-day return window, subject to stock availability.

Q: Where is the Bottled Bliss store located?

A: Our flagship store is located in Vivek Vihar, Delhi. We welcome walk-in customers for fragrance consultation and purchase.

Q: Do you offer corporate gifting?

A: Yes! We offer customised corporate gifting solutions for events, festivals, and employee gifting programmes. Visit our Corporate page or email us at contact@thebottledbliss.com.

Q: How can I contact Bottled Bliss?

A: Email: contact@thebottledbliss.com | WhatsApp: +91 9999330006 | Website: thebottledbliss.com | Store: Vivek Vihar, Delhi